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FAQ
Frequently Asked Questions
Banana Nails Frequently Asked Questions
Orders and Shipping
How long will my order take to arrive?
Orders are usually processed as quickly as possible, then shipped based on the delivery method selected at checkout. If your order contains custom or made-to-order items, processing may take a little longer.
Do you ship within Australia?
Yes, Banana Nails ships within Australia. Delivery times can vary depending on your location and the shipping option you choose.
Can I track my order?
If tracking is available for your shipping method, you will receive tracking details once your order has been dispatched.
What if my order is delayed or missing?
If your parcel seems delayed, first check the tracking details. If the tracking has not updated or your order appears lost, contact Banana Nails support with your order number.
Sizing and fit
How do I find my nail size?
Measure the widest part of each natural nail in millimetres and compare it with the Banana Nails size chart. If you are between sizes, choose the closest safe fit or contact us for help.
What if I have different sizes on each hand?
That is completely normal. Measure each finger individually, since your left and right hands may not be identical.
Can I file press-on nails to make them fit better?
Yes. You can gently file the sides or shorten the length if needed, but avoid over-filing the base where the fit matters most.
What if I order the wrong size?
Contact us as soon as possible before the order is dispatched. If your order has already shipped, we can advise you on the best next step.
Application
How long do press-on nails last?
With proper prep and glue, many press-ons can last 1 to 2 weeks or longer. Wear time depends on nail prep, adhesive, and daily activities.
How do I make press-on nails last longer?
Start with clean, dry nails, gently buff the surface, push back cuticles, and avoid hand oils before application. Press down firmly and avoid soaking your hands for a few hours after applying.
Should I use glue or adhesive tabs?
Glue is usually best for longer wear. Adhesive tabs are better if you want a shorter wear time or easier removal.
Can I wear press-ons if I use my hands a lot?
Yes, but shorter styles tend to hold up better for frequent typing, cleaning, or manual work.
Removal and care
How do I remove press-on nails safely?
Soak your nails in warm water and gently ease the edges with an stick provided in your prep kit. Never rip them off. If needed, use a little oil to help loosen the adhesive.
Can I remove them without acetone?
Yes. Warm water, gentle soaking, and oil can help remove press-ons without acetone.
Will press-on nails damage my natural nails?
Not when you use Adhesive tabs applied and removed correctly. Most damage happens when nails are pulled off too early or too forcefully.
Can I reuse press-on nails?
Often yes, especially if you remove them carefully and clean off the old adhesive.
Product and style
Are Banana Nails press-ons reusable?
Many sets can be reused if they are removed gently and stored properly after wear.
Can I trim or reshape my press-ons?
Yes. You can shorten or gently reshape them with a nail file to better suit your style.
Can I wear press-ons with nail polish?
Yes, you can apply polish or nail art over press-ons if you want to customise the look.
Returns and support
What is your return policy?
Because nail products are personal items, returns may be limited. If something arrives damaged or there is an issue with your order, contact us promptly and we will help resolve it.
What if my nails arrive damaged?
Please contact us with your order number and photos of the issue so we can review it quickly.
How do I contact Banana Nails?
Use the contact page or the support email listed on the website.
Need help choosing?
If you are unsure about sizing, shape, or application, contact Banana Nails before ordering. We are happy to help you choose the right set for your nails and your lifestyle.
Press-On Nail Academy
Measuring Nails at Home
The Ultimate Guide to Measuring Your Nails at Home (With and Without a Measuring Tape)
Learn how to measure your nails at home using a measuring tape, ruler, or simple household items so your press-on nails fit perfectly.
Finding the right press-on nail size is the fastest way to make your manicure look natural, last longer, and feel comfortable. The easiest way to measure your nails at home is to measure the widest part of each nail bed in millimetres, then compare those numbers with the sizing chart for your press-on set.
Why nail sizing matters
A press-on that is too small can lift at the sides, while one that is too big can overlap the skin and pop off early. Accurate sizing reduces trial and error, improves wear time, and makes your manicure look more like a salon set. It also helps you choose between pre-sized, custom-sized, and reusable press-on options.
What you need
1.A measuring tape, ruler, or flexible tape.
2.A piece of paper and a pen.
3.Clear tape or sticky tape for the no-tool method.
4.Your Banana Nails sizing chart.
How to measure with a measuring tape
1.Place the tape across the widest part of your natural nail bed.
2.Measure side to side, not from the cuticle to the tip.
3.Record each nail separately, because most hands are not perfectly symmetrical.
4.Repeat for both hands if needed.
5.Match your measurements to the closest press-on size.
How to measure without a measuring tape
If you do not have a measuring tape, use a strip of paper or clear tape. Press the tape across the widest part of the nail, mark both edges, then flatten it against a ruler or another measuring tool. This gives you an accurate width reading without special tools.
How to measure with tape
1.Cut a small strip of clear tape.
2.Place it across the widest part of the nail.
3.Mark the left and right edges.
4.Remove the tape and lay it flat on paper.
5.Measure the marked line with a ruler.
Tips for the most accurate fit
Measure in natural light.
Measure the nail bed, not the fingertip.
Use the largest width if you are between sizes.
Round up slightly if you prefer comfort over a tight fit.
Recheck your thumb and index finger, which often need the most attention.
Common sizing mistakes
One common mistake is measuring only one hand and assuming the other is identical. Another is measuring too close to the cuticle or over curved tape, which can throw off the result. A third mistake is choosing nails that are too small because they “look better” before application, even though they may lift sooner.
Shipping
FREE Shipping around Australia with order $70+ (AUD).
Contact Us
“Feel free to send a message to our Instagram Account about any inquiries, questions or just wanting to know more about our product!”